Cancellations 7 days or more before departure: 100% refund.
Cancellations 3–6 days before departure: 50% refund.
Cancellations within 3 days or no-show: No refund.
If the tour is canceled by Hang Long Travel, you will receive a full refund.
Refunds are processed within 7–10 business days via the original payment method (USDC or Pi coin).